1) Brief History
National Furniture Industries was established in 1968 as individual operating units in three areas, namely household, lounge suites, and fitted kitchens, which formed the Bentwood group. In 1984, the company was taken over by Industrial Development Corporation of Zimbabwe (IDCZ) and consolidated into one entity called National Furniture Industries (Pvt) Limited. The Company is owned 100% by IDCZ. It is located at Number 15 Liverpool Road in Belmont.
2) Company Mission
NFI's higher calling is to create more, real and distinctive wealth that meets and surpasses the expectations of all of its stakeholders. Its reason-for-existence is being accomplished principally through designing, manufacturing and marketing at competitive prices, a range of unique, fashionable, furniture lifestyles.
To be a great (dominant and pre-eminent), furniture lifestyles company of both the present and the future in Zimbabwe, Africa and beyond, this become
- a compelling company to do business with, for the right customer;
- a compelling company to work with, for the right employee;
- a compelling company that assists in solving community problems: and,
- a compelling company to invest in, by shareholders.
4) Company Quality Values
NFI's products, which must have strategic roles in the business/lives of its customers, are produced /delivered by quality people in terms of the philosophy of 'right first time delivery' and,
- in the most efficient manner,
- to the right customer,
- at the right time,
- at the right price,
- all the time.
5) The Board
The Directors of the company comprise people with diverse experiences / qualifications that range from finance, banking, business operations, human resources and marketing.
6) Product Lines
NFI is currently producing the following product lines;
- School furniture
- Chairs and Desks
- Household furniture
- Bedroom suites
- Dining room suites
- Hospitality furniture
- Fitted Kitchens
- Occasional furniture.
- Office Furniture.
7) Customer Profile
The company is a major supplier to the following:
Furniture Plus, Meikles Stores, TEDCO, T.V Sales & Home, Mashonaland Furnitures, Teecherz, Station Furnitures, World Vision, Schools country wide, Plan International, Lusulu Foundation, National Parks and Wild Life Management Authority, European Union-Zimbabwe, Ministry of Construction (Beitbridge), NUST, Masvingo State University, Windermere Hotel, Cecil Hotel, New Royal Hotel, Palace Hotel, Cresta Churchill (Bulawayo), Actual construction, Lupane State University, John Snow International, Western Region, ZESA Hwange, Hwange Colliery, Jasbro, Falcon Electrical, Zim Glass, High Peak cables, Sino Zimbabwe, Industrial Development Corporation (IDC), Surface Investments, Flexi Investment, Dohn Construction.
8) National Coverage
The company is national in its operations and serves some discerning customers in the country.
9) Business Philosophy
We believe in the individualisation of our offerings to customers. In Pursuance of this philosophy, and acknowledging and incorporating the specific individual requirements of each customer implies that the customer is not treated en masse as an anonymous, average, depersonalised product market. The customer's expectations are treated as unique and individual.
10) Performance Assurance
We confirm and assure that NFI is so well resourced that it has the capability to design, produce and deliver any major job in its economic field in Zimbabwe, and shall do so by/ before agreed dates without fail. Customers are further guaranteed an unparalleled responsiveness, flexibility and reliability by an organisation where innovation comes as standard.